Change Attitude So You Can Be Better, Not Bitter

June 30th, 2013 by LaRae Quy

I needed to change attitude when I walked into my new FBI office where I was viewed as a curiosity more than anything else. In the 1980’s there weren’t that many female FBI agents; everyone was polite but distant. I wore a suit and low-heeled shoes—despite what is shown in movies and TV shows, nothing looks more ridiculous than a woman tottering around on high heels while trying to balance the weight of a gun on her hip.

I pretended not to notice when the guys grabbed their jackets and headed out the door for lunch without inviting me. I also pretended not to notice that I wasn’t included in the informal squad debriefings about the direction the more important cases were headed. Our squad worked counterintelligence and espionage cases and only senior agents were considered experienced enough to be investigating the activities of an intelligence officer.

It soon became evident that I would never get the opportunity as long as I was assigned the cases no one else on the squad wanted. If I wanted to work against a foreign spy, I’d need to go out and find one myself.

What I needed to do was change attitude and learn to be better, not bitter.

We’ve all been in situations where it’s hard to keep a positive attitude. When this happens, we have to intentionally choose to be positive because we all have an innate bias toward negativity. We process bad news faster than good news because our brain is survival driven. Survival is a tough, uncompromising business. For centuries our brain programmed us to “Get lunch—not BE lunch.”

This explains why we’re driven to avoid losses far more than we’re driven to pursue gains. When faced with uncertainty, the brain is wired to quit because it is reminded of past failures. And I’ll admit that there were times I wanted to quit the squad and ask to be reassigned.

It is at this point, however, that we can chose to be influenced by our negativity bias, or conversely, pursue positive thinking. The choice is ours.

When you change attitude, you choose to learn from your experiences and be better, instead of feel sorry for yourself and be bitter.

I did not leave the squad. Instead, I made a choice to be proactive. I crafted an undercover proposal where I would be the undercover agent in a position to target foreign spies visiting companies with classified or proprietary information. FBI Headquarters loved it because it was a fresh and unique approach.

Each one of us has a choice when faced with adversity and obstacles: we can either continue the negativity spiral or decide to move forward in other ways. Here are four suggestions:

1. Admitting The Negativity Bias Helps To Change Attitude

Once you acknowledge what is going on, it prompts you to move out of the emotional limbic system, which is survival-driven, and into the cerebral brain, which is logical and thinking. Once you admit your negativity bias, it also helps you to identify partners and colleagues who can offer you support and assistance in your move.

2. Distinguish Between “Wishful Thinking” And “Positive Thinking”

Your brain will dismiss wishful thinking as a threat to your survival. Positive thinking requires you to recognize a situation for what it actually is and then work within those confines.

3. Notice Legitimate Positives

Try to identify at least 3 times as many positives as negatives in your situation. Because of your negativity bias, it’s important to consciously focus on positive experiences wherever they may be in your everyday life.

4. Focus And Sustain

Once you have noticed (or created) a positive response, stay focused on it for 10-20 seconds. Basically, positive experiences have a cumulative effect over time. The longer and more often you do this, you will not only get more curious about those experiences, you’ll actually be changing the structure of your brain. You will be creating new connections and building pathways associated with positive experiences.

Whenever I am tempted to feel bitterness toward the way I was treated by my squad as a new agent, I remind myself that because of their cold shoulder, I dug deep and found positive attributes in myself that I may not have discovered otherwise.

Be better, not bitter.

Change one letter of the alphabet and change your attitude.

How do you find positives in the middle of negative situations? 

© 2013 LaRaeQuy. All rights reserved.

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Author of “Mental Toughness for Women Leaders: 52 Tips To Recognize and Utilize Your Greatest Strengths” and “Secrets of a Strong Mind.” 

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8 Responses to “Change Attitude So You Can Be Better, Not Bitter”

  1. Ande Lyons says:

    LOVE these tips LaRae! Will definitely share them with my teens!

    In 1989 I earned my MBA from Simmons School of Management – the only all women MBA program – and we focused a lot on how to best navigate the murky waters found in male dominated fields (i.e., finance!). Your tips would have been widely and gratefully received!



    • LaRae Quy says:

      Hi Ande

      I can’t ever imagine you being beaten down….I love your upbeat attitude! But, as you say, sometimes we have to navigate murky waters and unknown territory, so it’s best to find strategies that work.

      Take care!


  2. solid tips LaRae. Thank you!

  3. Alli Polin says:


    It’s so easy to whine and complain and give into our negativity bias. Thanks for the reminder that we can consciously choose to find positivity. It may not jump out in our face but it’s something that we can cultivate in ourselves.

    I can remember many times I was frustrated and annoyed with leadership that I thought was disengaged. Finally, i realized that meant that I could do whatever I wanted to do – dig into new projects and programs without being micro-managed. I could run with the work instead of asking for permission! It didn’t change the engagement or effectiveness of the leaders but it changed my entire experience.

    • LaRae Quy says:

      Hi Alli

      That is a great response to disengaged leadership! It really is all about the attitude…..and the negativity bias helps me to understand why I react the way I do at times.



  4. I’ve found this at my work as well. Well, not because I’m a woman, but because I’m one of the newer guys at the office.

    This has made me work harder to prove myself to the team. To show them that I’m a valuable asset and someone that needs to stick around.

    • LaRae Quy says:

      Hi Joe

      I firmly believe that it doesn’t make that much difference on whether you’re a man or a woman…Junior Boots will always get the assigned the stuff that no one else wants….until a new Junior Boots comes in and you move up the ladder.

      I appreciated the opportunity to get mad and get even! By that, I mean I was motivated to show the senior agents that I could work the “big” cases. It happens in every office in every industry…the new guys need to prove themselves. That’s not a bad thing – it forced me to dig deeper and pull out strengths I didn’t know I had in order to show the “gang of four” that I had what it took to succeed.

      I actually am grateful for that experience, but it was by no means fun to live through at the time 🙁

      Thanks for stopping by, Joe!


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