Posts Tagged ‘charisma’

5 Reasons Charisma Makes More Effective Leaders

Monday, August 28th, 2017

Charisma is seldom used to describe a necessary skill for effective leadership. Personal charm has its place in society, but is it needed in the boardroom?

People with charisma get their message across. It’s a trait that can be hard to define but easy to spot.

Several of the FBI agents with whom I worked had charisma. They had the ability to captivate and motivate other people. The audience could be a single person who gives their testimony. Or, it could be a room full of venture capitalists who learn about economic espionage.

As a leader, entrepreneur, or business owner, charisma will help you reassure your stakeholders—whether they are investors, employees, or clients. If you have charisma, it helps you to communicate that, as the person in charge, you have what it takes to make the vision happen.

Charisma is so powerful because it is rooted in values and emotions. To persuade others, or to motivate them, we need to use compelling language to rouse followers’ emotions and passions. This allows us to tap into the hopes and dreams of our employees, clients, and investors. The truly charismatic leader knows how to give his people a sense of purpose and inspire them to achieve great things.

Politicians know the importance of charisma, but few leaders or managers make an attempt to develop it. While a knowledge of technology and operating procedures is essential in today’s marketplace, the most effective leaders add a layer of charismatic leadership on top.

Recent research suggests that charisma can be learned. Scientists who study it say it’s less a natural gift and more a set of behaviors that anyone can learn.

Research was conducted with a group of midlevel European executives trained in charismatic leadership tactics. Researchers found that their leadership ratings rose by 60%. The researchers then repeated the charismatic leadership training tactics in a large Swiss firm. Overall, they found 65% of people trained received above average ratings. In contrast, among people who had not been trained, only 35% received above average ratings.

Let’s take a look at some charismatic training that can make you a more effective leader:

1. Empathize

Put yourself in another person’s shoes. Empathy is the ability to see things from another person’s perspective and to understand how that person is feeling.

Using a phrase like, “I feel your anger,” is much better than “I can relate to that.” Establishing an emotional connection with people is always a good idea, even in a business setting.

I often use the phrase, “I sense that you are disappointed.” It lets the other person know that I understand what they are going through without making it seem as though I feel sorry for them.

2. Focus

If charisma is making the other person feel understood, it’s important for you to turn off your inner voice and focus on them.

We tend to focus on what we’re going to say next or how the other person’s message will affect us. As a result, we fail to hear what is really being said. While we may hear words, their meaning might get lost.

Focus on the other person when they speak. You may forget how you wanted to respond but so what? It’ll come to you later. Your real goal is to let them know that they connected with you.

3. Listen

If we focus and turn off our inner voice, it is much easier to listen to the other person. Listening is another behavior that can be learned. When you listen to what the other person says, you can reflect back what you heard.

I often use a phrase like, “This is what I heard you say….” and then rephrase the conversation in my own words. This lets the other person know I was listening and that I care about what they said.

4. Enthusiasm

The ability to uplift another person through praise of their actions or ideas is an essential leadership skill. Enthusiasm is difficult to fake but if you need to at first, go ahead. Enthusiasm is contagious but it is most potent when you sincerely engage with what someone else is saying or doing.

One of the easiest ways to generate enthusiasm is to smile and ask questions. Even if you don’t agree with what the other person is saying, ask questions to deepen your understanding of their position. This doesn’t mean you become a “yes person,” but do try to show a bit of real enthusiasm when an idea is presented. Give them their 15 minutes in the spotlight. Later, you can go back to them with specific reasons why the idea won’t fly.

5. Eye Contact

Eye contact is a powerful form of human connection. When someone’s gaze shifts away from us, we sense that their attention has also shifted away.

If you practice empathy and demonstrate good listening skills, people will want you to look at them. Remember eye contact requires you to meet and maintain another person’s gaze.

6. Expression

Stop the botox injections so that your face can show expressions. Show others that you are feeling empathy with their situation by being more expressive with your face.

The flipside of showing emotions in your face is knowing how to control them as well. Mental toughness is the ability to control emotions that can sabotage you when you’re not paying attention. Don’t let others see that you are angry or exasperated with them. Moderate what people see by being in control of your emotions.

To understand how you come across to others, practice having a conversation with yourself in front of a mirror. Notice how you express emotions in your face. If in doubt on how to act, watch charismatic people on TV and then mimic their expressions.

7. Stories

The Harvard Business Review reported that researchers have found that stories make our messages more engaging and help listeners connect with as the speaker.

In one example, a manager motivated her employees during a crisis by comparing the current situation to her experience climbing a mountain during dangerous weather conditions. She told them how working together saved her and the team on that mountain. Pulling it all together, she motivated her employees to work together so they could turn their immediate situation around as well.

8. Three-Part Lists

Three-part lists are good way to summarize your message into key takeaways. Most people can remember three things so make your pitch pithy and memorable. For example:

First, we need to look back and see what we did right. Next, we need to see where we went wrong. Then, we need to come up with a plan that will convince others to give us the resources to get it right next time.

When you are direct and spit out your message in clear and precise terms to your audience, it shows that you respect both their intelligence and their time.

© 2017 LaRae Quy. All rights reserved.

You can follow me on Twitter, Facebook, AND LinkedIn

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Author of “Mental Toughness for Women Leaders: 52 Tips To Recognize and Utilize Your Greatest Strengths” and “Secrets of a Strong Mind.” 

6 Ways To Become A Charismatic Leader

Monday, January 23rd, 2017

The most charismatic leader I have ever met was an FBI supervisor who had a powerful personality, a powerful sense of humor, and a powerful ability to motivate the agents who worked for him.

Many of our most effective leaders are labeled charismatic and yet it was not something they were born with. They acquired it through knowledge and practice.

Like learning effective leadership skills, charisma is a process of learning how to motivate others to help achieve group goals. We are not born with a natural ability to win the hearts and minds of others.

Many people confuse charisma with likability and while likable people can be persuasive, charismatic leaders have thoughtfully fine-tuned their public image into one where they are seen to be advancing the interests of the group they are representing.

Charisma is not something possessed by a leader; it is foisted upon the leader by followers. It is a gift bestowed by the group because the leader has conveyed to the group that they all share the same sense of worth, vision, and goals.

German sociologist Max Weber did not believe charisma was a rare quality possessed by certain lucky individuals. Instead, he said that what is important is how the individual is regarded by his/her followers. In other words, followers distinguish the leader from others and confer charisma on him or her.

A charismatic leader is someone who is emotionally competent—a core component of mental toughness.

Here are 6 ways to become a charismatic leader:

1. Win The Hearts Of Followers

Charisma centers on the capacity for a leader to be seen by followers as advancing the interests of the group. We trust the leader to take us in the right direction and believe he/she is one of us.

It’s important, however, that the group feels on equal footing with the leader, so find ways to confirm in their minds that you are all in it together and that your self-worth is tied to their best interests.

The inaugural addresses of Franklin D. Roosevelt and John F. Kennedy represent charismatic leadership. FDR spins a tale of overcoming adversity while JFK reminds us of youth and opportunity. In neither case was the charisma that flowed from their speeches self-evident. Rather, both were constructed to win over their followers.

2. Make People Feel Special

No matter who you are, take the time to make the person across from you feel important and fascinating. Make them feel as though you are completely with them and following their conversation.

  1. Nod occasionally, not frequently.
  2. Ask questions, even if it means interrupting them. It shows you are genuinely interested in what they are saying.
  3. Don’t let your eyes wander; stay fixed on their face.

3. Use The Right Pronouns

Solidarity in vision and direction of the company inspires people and increases group optimism for the future. When group identity is strong, there is more likelihood of referring to the group as “us.” Use words like us and we rather than me and I.

When you’re dealing with diverse groups, divide and conquer. Find ways to use the words us and we when talking to each group separately. Each group needs to be left with the impression that you are on their side.

But here is where charisma becomes more of an art than a science—never let others feel that you are not genuine in the way you reach out. Show diverse groups that you understand the unique struggles they face, and that by advocating for one it does not imply you are abandoning the other.

4. Tell Our Story

A charismatic leader is someone who clarifies what we believe rather than telling people what they believe. They are able to lead their audience to draw the conclusions one desires rather than spelling out those ideas for them.

When President Reagan was asked what voters saw in him, he responded, “I think they see themselves and that I am one of them.”

5. Conceal Your Craft

The act of charisma is subtle and not obvious. It is rarely productive to bluntly say, “This is who we are” because it can often be met with a “No, we’re not” retort. Instead, a charismatic leader allows their story to unfold rather than issue an order or proclamation. This allows followers to make up their own mind.

In doing so, you’ve implied that you rely on your followers to use their own intelligence and experience to draw the right conclusions.

6. Create A Strong Persona

A strong persona does not require great physical strength or ego; however, it does require two things:

1) full display of core competencies such as intelligence, kindness, empathy, etc.

mixed with

2) warmth of personality

A strong persona means that you are confident in your abilities but not puffed up because of them. It also means that you have no self-doubt about your talents and skill sets.

© 2017 LaRae Quy. All rights reserved.

You can follow me on Twitter, Facebook, AND LinkedIn

Get my FREE 45-Question Mental Toughness Assessment

Author of “Mental Toughness for Women Leaders: 52 Tips To Recognize and Utilize Your Greatest Strengths” and “Secrets of a Strong Mind.”