Posts Tagged ‘mindset’

8 Ways To Become More Resilient

Monday, September 18th, 2017

FBI agents need to be resilient so they can solve cases that have no easy or obvious solution. They go to where they are needed, not to where they feel comfortable.

As an FBI agent, I was assigned investigations where I had no idea how to solve them. But this was my thinking: Drop me in the middle of any squad or any situation; anywhere, anytime. I will not be scared, nor will I give up. If I’m knocked down, I’ll drag myself back up and keep at it until I solve the case.

This is the mindset of a survivor—a person who is resilient enough to bounce back from the trauma of everyday life.

As business leaders and entrepreneurs, you will be required to be resilient when confronted with obstacles and roadblocks. You have a willingness to swim upstream and not give up simply because the tide is against you.

Resilient people are successful because they possess certain qualities. Here are 8 ways you can become more resilient:

1. Take Responsibility For Your Actions

I quickly learned that the FBI would not tolerate whining and complaining when my circumstances were less than ideal. Instead, they drilled into me the need to take personal control and responsibility for the direction life was taking me.

Resilient leaders do not seek out happiness by relying on others, nor do they blame others for their situation.

How To Make It Work For You: Don’t whine, blame others, or point fingers if you don’t get what you want.

2. Focus On Possibilities

Resilient people are always asking this question: what can I do to change my situation? When they focus on the possibilities that lie before them, they make their own luck. They do what they can with the hand they’ve been dealt, and in doing so, they take control of their life.

In his book, The Status Syndrome: How Social Standing Affects Our Health and Longevity, Michael Marmot explains how clerks and secretaries are more likely to die of heart attacks than senior executives.

His team took into consideration on variables such as smoking and poor nutrition. His research team concluded that those in lower category jobs had less control over their life. That is why they were more likely to suffer from heart disease.

How To Make It Work For You: Believe you can control the important events in your life. Often this will mean you will need to be flexible in the way that you approach your goals. And agile in the way in which you overcome obstacles.

3. Become A Positive Thinker

There is a big difference between being an optimist and being a positive thinker. Positive thinkers are not necessarily happy or optimistic.

Instead, positive thinkers are blunt realists who look misery right in the eye and confront the most brutal facts of their day without expecting things to change. They adapt to their circumstances without ever losing hope.

As FBI agents, we planned arrests by giving priority to what could go wrong. We were not optimists who hoped everything would go according to plan. We weighed the possibility of a negative outcome with equal heft as the possibility of a positive outcome.

How To Make It Work For You: Hunt the good stuff and find 5 positive thoughts to counter each negative thought. When confronted with something that feels overwhelming, you will need to find 5 positive thoughts to counter each one negative thought that comes to mind.

4. Prioritize What Is Important

Squad briefings were a great way to help agents get over a hurdle in one of their investigations. When an agent briefed the squad on a case, white boards were created with priorities listed—from most important to least.

Prioritizing information is a useful resilience tool because forces your brain to interact with information rather than simply react to it. Lists are an excellent way of forcing different parts of the brain to interact with each other. This also prevents different parts of our brain from fighting against each another for attention and energy.

How To Make It Work For You: Writing down your priority list helps you to visualize, so keep paper and pen handy. Typing your list out on a computer does not satisfy the brain’s need for visualization.

5. Manage Emotions

You are a wimp if you run away from a negative emotion or deny unpleasant thoughts and feelings. You don’t think you’re mentally tough enough to handle the hard stuff.

Too often, people pretend negative emotions and feelings don’t exist. Ignoring negative feelings is not healthy; nor is wallowing in them. Resilient people hurt when life hands them a rough time, but they never forget that they still have control over their attitude.

How To Make It Work For You: Identify your emotions, and then call them, or label them, for what they really are. If the emotion is pride, envy, or anger—own up to it. Although most people expect labeling emotions to increase them, when you label your fear or anxiety you actually lessen your discomfort. It’s very important, however, to keep the label to one or two words because if you open up dialogue about it, you will only increase the emotion.

6. Reframe Negative Events

Setbacks are a natural part of life. Resilience requires mental toughness because it is the ability to recover quickly from adversity, no matter your situation.

Nip negative emotions and reactions in the bud when they first appear. This is when they are the weakest.

Cold cases are those in which the leads have grown cold, but nothing motivates an FBI case agent as much as looking into the face of an innocent victim who trusts and expects them to find the answer. Quit is not a word used in FBI investigations.

How To Make It Work For You: Reframing is a fancy word for changing the way you look at adversity or a negative situation. Reframing can provide you with different ways of interpreting your less than perfect situation so you can expand the possibilities and overcome the adversity.

7. Find Your Tribe

Friendship are important; they can lift you up, provide security, and prevent slip-ups in both business and life.

As Sebastian Junger wrote in his book, Tribe, “We have a strong instinct to belong to small groups defined by clear purpose and understanding–“tribes.” This tribal connection has been largely lost in modern society, but regaining it may be the key to our psychological survival.”

A strong psychological thread developed during our training as special agents is the concept of the “FBI family.” FBI employees will close ranks around one of their own if the individual is targeted or harmed in some way.

How To Make It Work For You: Find your tribe. Whether it’s your biological family or your adoptive one from work, school, or church—find people who give you the sense of security and connectivity.

© 2017 LaRae Quy. All rights reserved.

You can follow me on Twitter, Facebook, AND LinkedIn

Get my FREE 45-Question Mental Toughness Assessment

Sign Up for my How To Build Confidence on-line training course

Author of “Mental Toughness for Women Leaders: 52 Tips To Recognize and Utilize Your Greatest Strengths” and “Secrets of a Strong Mind.” 

How To Develop Grit In Times Of Crisis

Monday, August 14th, 2017

The Chinese word for crisis is made by combining two characters meaning crisis and opportunity. The wise and ancient Chinese understood that the true nature of a crisis is an opportunity in disguise.

A crisis implies change that has not been invited and an outcome that is not predictable. Rarely do changes come into our life that do not require an significant amount of restructuring and readjustment.

Similar to remodeling a house, you will be required to tear down what needs to be renovated and replace it with stronger materials. This can feel like a crisis when your abilities are tested and you reach that point where you dig deep for the grit to endure the reconstruction.

Grit is what separates successful people from their competition. Grit is not knowing what to do, but doing it anyway. It is endurance, conviction, and pluckiness. It will take you where you want to go when change starts to feel like a crisis.

Here is how to develop grit in times of crisis:

1. Know When To Stop Struggling

There is a difference between knowing when to quit and knowing when to stop the struggle against something that we cannot stop. When we quit, we throw in the towel, admit defeat, and feel like a victim of our circumstances.

If we stop the struggle, we face up to our fear. “What is the worst that could happen?” This is the first step toward detecting new possibilities that may reveal themselves in our circumstances.

How To Make It Work For You: Do not quit when you feel you can no longer deal with a crisis. Instead, find ways to adapt to your new circumstances. Have the grit to stay in the game but be flexible in your attempt to correct a situation according to your idea of “right.”

2. Manage Emotions

When facing a crisis, emotional incontinence is a temptation and we share our sorrows with anyone who will listen. To those who have created our crisis, it’s an admission that they have the power to hurt us. If the people who are listening are outsiders, they are helpless to offer us sound advice on how to move forward.

This doesn’t mean you should ignore and tamp down what you are feeling! Emotional competence is one of the cornerstones of mental toughness. If we are emotionally intelligent and aware of our innermost emotions, we have a much better chance of responding to a crisis in a way that is positive.

How To Make It Work For You: If you manage your emotions, thoughts, and behavior during a crisis, you will have a better chance of recognizing new opportunities as they unfold.

3. Keep Ego In Check

Our ego takes a beating when shit hits the fan and we find ourselves up to our knees in it. No one likes to suffer or face unpleasant situations. They are, however, a fact of life and if we can keep our ego in check, we can come through them stronger.

Everyone knows how to survive in good times. That doesn’t take any talent. It’s the trying times that separate those who have what it takes to succeed from those who just project the image.

How To Make It Work For You: Developing grit is a quality that is essential for our personal growth. We take responsibility for our actions. When we stop whining, pointing fingers, and blaming others—especially during a crisis—we are able to choose our destiny.

4. Maintain Clarity Of Vision

Vision is where you see your life heading. Goals are the stepping stones to get there. Goals should be reviewed and revised on a yearly basis. If you don’t, goals can end up obstructing your original vision for yourself.

Vision and passion are the linchpin of grit. It is doing something and following a dream that gives you both value and meaning.

How To Make It Work For You: When you feel your grit begin to waver, remember the reason you want to accomplish your goal. If you surrender and give up, ask yourself if it’s because there is no fire in your belly and you are not really following your vision.

5. Develop An Entrepreneurial Mindset

Most interviews or studies of entrepreneurs only look at people who have been successful. They rarely focus on asking questions about what made them successful in the first place. It’s very difficult for people to describe themselves at the beginning of their career. Most of us could not remember what was going through our mind, especially if we’re scrambling to keep our company afloat.

In a recent study, researchers interviewed over 800 entrepreneurs who had not been in business for more than 3 months. They found two commonalities in the thinking of the most successful entrepreneurs: 1) they could not come up with reasons they might fail, and 2) they couldn’t care less what people think about them.

How To Make It Work For You: Find something that makes you happy and go for it. At the end of the day, the way you feel about yourself and your potential will give you confidence that you can develop the grit you will need in times of crisis.

© 2017 LaRae Quy. All rights reserved.

You can follow me on Twitter, Facebook, AND LinkedIn

Get my FREE 45-Question Mental Toughness Assessment

Sign Up for my How To Build Confidence on-line training course

Author of “Mental Toughness for Women Leaders: 52 Tips To Recognize and Utilize Your Greatest Strengths” and “Secrets of a Strong Mind.” 

4 Tips On How To Handle Stress

Monday, June 13th, 2016

As the spokesperson for the FBI in Northern California, I learned more about how to handle stress in those four years than at any other time in my life. The constant demand from the media for information that was timely, on-message, and accurate was relentless.

stress

Interestingly enough, it was also the period in my life when I felt the most energized and invigorated. After twenty years as an investigator, I needed the boost of adrenaline that a fast-paced environment gave me.

As entrepreneurs, sales executives, and leaders, you are stressed by deadlines, responsibilities, and your ever-increasing workload. You may be wondering how to handle stress and worried that it is interfering with your job performance and even your health.

The conventional wisdom about stress warns that too much of it can cause high blood pressure. It can also cause heart attacks and other health hazards. Non-stop stress can be harmful. However, recent research is providing new insight into how measured doses of stress can actually enhance our performance.

Our brains are hard-wired so that it is difficult for us to take action until we feel stress or anxiety. Mentally strong people are able to manage their emotions, thoughts, and behavior in optimal levels to achieve top performance.

Here are 4 tips to help you handle stress and keep stress levels in check:

1. DEVELOP THE RIGHT MINDSET

In the past, psychologists believed that it was the amount of stress that was bad for a person’s health. Recent studies show that the amount of stress is a surprisingly poor predictor of whether it will leave you better, or worse, off.

New research from Yale University and Shawn Achor, author of The Happiness Advantage, reveal that people can be divided into two groups:

  1. those who believe that stress-is-debilitating, and
  2. those who believe that stress-is-enhancing.

The Yale Study found that people who had stress-is-enhancing mindsets reported having better health. They also experience greater life satisfaction and superior work performance.

Stress produces cortisol—too much or too little cortisol release in response to a stressor can have negative physiological consequences.

The Yale research, in combination with Achor’s findings, paint a very clear picture:

Stress is killing you if you believe it is. Studies confirm that people who die from stress do not die from stress itself. They die from the belief that stress was bad for them. Those who do not believe it is harmful experience no negative side effects on their health.

Use mental toughness to manage your mindset and handle stress. You will see challenges you face as opportunities to grow and learn. In addition, you will be both happier and more productive.

2. USE SELF-TALK TO HANDLE STRESS

We all know that anxiety can hurt performance. Most of us have been in situations when we were anxious, couldn’t think straight, and experienced temporary lapses in memory.

Too much cortisol and our performance withers. But people who are calm can experience too little cortisol, and their performance withers, too.

The key is learning how to manage your emotions with self-talk and use the right words when controlling your thoughts.

The Journal of Experimental Psychology reported that people who told themselves that they were excited about the challenge ahead of them performed well. They did significantly better than those who told themselves that they were calm.

If you are excited about your job or task, you will be more persuasive, competent, confident, and persistent. You will grit-up with the mental toughness to change the way you label your feelings and emotions. Move them from stressful to exciting. This helps create a shift toward a more positive mindset.

3. BE GRATEFUL

Taking the time to be grateful lessens anxiety because it reduces the stress hormone cortisol. Professor Robert Emmons conducted a study at the University of California, Davis, of over 1,000 people, from ages 8 to 80. They found that those who cultivate an attitude of gratitude experienced a host of benefits:

  • Stronger immune systems and lower blood pressure
  • Higher levels of positive emotions
  • More joy, optimism, and happiness
  • Acting with more generosity and compassion
  • Feeling less lonely and isolated

4. REIGNITE THE INNER FIRE

The higher levels of stress that I experienced as the FBI spokesperson brought me closer to understanding what fired up my heart. Because of the constant deadlines, I found myself doing two things:

1) Focusing on what I liked to do, and 2) delaying until later or delegating to others the things I didn’t like to do.

One of the things I loved to do was gather stories from other agents and then work with reporters on getting those stories out to the public. I delayed as long as possible doing the record checks and going through files for details of an investigation.

I created stories around FBI best practices and shared them with others. The audience benefited from the life lessons that twirled all around me.

The stress imposed upon me by my job forced me to prioritize, and in those priorities I found where my heart was leading. I wanted to write and share the lessons I learned from my time as an FBI agent with others.

For stress to be beneficial, it’s important to find meaning in your work . Research has shown that workers in high-stress jobs like air-traffic controllers and intensive-care nurses thrive under heavy stress if they are positive about the future and find their work meaningful.

You cannot be stressed out and empowered at the same time! Be mentally strong and keep your anxiety from taking over.

When has stress enabled you to perform at your best?

© 2016 LaRaeQuy. All rights reserved.

You can follow me on Twitter

Get my FREE 45-Question Mental Toughness Assessment

Author of “Mental Toughness for Women Leaders: 52 Tips To Recognize and Utilize Your Greatest Strengths” and “Secrets of a Strong Mind.”

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4 Surefire Ways To Move Through Uncertainty

Saturday, January 23rd, 2016

The FBI requires all agents to qualify with their firearm at least four times a year. Part of this training is taking turns arresting fellow agents and putting them in handcuffs. As I tried to handcuff one of the senior agents on my squad, I found he didn’t have the flexibility to place the back of his hands together behind his back. Over time, he had lost a great deal of the suppleness in his shoulder muscles.

Uncertainty - waves

While he took great deal of ribbing by fellow agents, I remember thinking: “If only he’d made the effort to keep limber, he would have more flexibility.”

If stretching and yoga can promote healthier bodies, we need to find similar ways to keep our mind flexible and agile for top performance. Rigid thinking cannot help us adapt when we are faced with the uncertainty of today’s workplace.

As entrepreneurs, leaders, and business owners, you are required to adapt and move through transitions at faster and faster paces. Whether it is a new assignment, a new supervisor, or a new career—success depends on finding new ways to keep our minds supple.

Mental toughness is the ability to be flexible and agile in the way we respond when faced with the uncertainties of both life and work.

Here are 4 surefire ways you can develop the mindset to move through uncertainty:

1. Overcome Uncertainty By Growing A Little Each Day

When facing uncertainty, you have two choices:

You can dread it because you are afraid of failing—you believe that failure sends a negative message about your abilities, or…

You can anticipate it because you interpret failure as an opportunity for learning and improvement.

The first choice describes a fixed mindset that does best when there is a heavy hand running the show. That way of leading may have been efficient years ago, but today’s leaders are learning that the brain power of their workforce is a terrible thing to waste.

The second choice describes a growth mindset that looks at success as hard work, learning, training, and having the grit to keep moving ahead even when faced with obstacles and roadblocks.

2. Overcome Uncertainty By Discovering What Makes You Feel Strong

As an FBI agent, one of the first things I did was surveil the target of my investigation. I analyzed and assessed their strengths, weaknesses, needs, and wants. This gave me tremendous power, because I usually came to know more about them than they knew about themselves.

Harness that same power by making yourself the target of your own investigation:

a. Discover your own patterns: What makes you smile? What are you always wanting to do or think about? What can you not help do, think, or feel? Even if someone asks you not to?

b. Keep track of how you spend the next week: What are you doing, feeling or thinking about daily? Write down everything that energizes you and makes you feel strong. It could be a particular physical activity, or a book you read, or people you meet. Alongside, write down everything that makes you feel less confident or anxious. How many of these do you encounter at work?

c. Compare the lists: How can you start doing more of the things that make you feel strong? And eliminate those that make you feel threatened?

When you find a few things you repeatedly do and love, dig deeper and see what part of that particular activity makes you feel good—and empowers you.

As you transition out of your current situation or move into a time of uncertainty, lean into those things that make you feel strong and keep a wary eye out for those things that do not empower you.

3. Overcome Uncertainty By Mixing It Up

FBI training is relentless and continuous, but this kept our minds flexible and agile so we could adapt to the unknown when confronting an arrest situation.

When a roadblock or obstacle confronts us, we often have no Plan B. Instead of moving around a roadblock in a deliberate and flexible manner, we continue to assault it using the same tactics that have already proven ineffective. Our default explanation is blaming others.

The only thing worse than getting into a rut is staying in one. Often, our patterns of thinking become rigid because we’re fixated on thinking about achieving our life’s goals in one way.

Mix up the way you think. It’s important to combine focused thought with periods of play and scattered attention because changes in your environment, attitude, and behavior influences how you think.

When you’re feeling happy or optimistic, you are more inclusive and more creative. When you are fearful, your focus narrows down to specific details.

Mental toughness is having the flexibility to make a mental shift without remaining stuck in a particular mindset.

4. Overcome Uncertainty By Summoning The Courage To Try New Things

Finding our courage is no small thing, but once we find it, it takes over everything in its path. A flood of courage is exactly what we need when faced with uncertainty.

The goal is to move fluidly between specific and abstract thought patterns so you can flex and bend with the changing circumstances of your life. Start with making small changes in your routine. Taking the stairs instead of the elevator or listening to different music can boost your mental agility.

Variety is also good. Try different foods and different methods of exercise. Call a friend and go to a place you’ve never visited. Watch your thoughts become more expansive as you break out of old patterns and develop your brain.

A flexible and agile mindset is essential if you plan to get past the roadblocks and obstacles ahead of you. Remember this: everyone can get smarter about how to overcome obstacles if they work at it.

How have you pushed through periods of uncertainty?

© 2016 LaRaeQuy. All rights reserved.

You can follow me on Twitter

Get my FREE 45-Question Mental Toughness Assessment

Author of “Mental Toughness for Women Leaders: 52 Tips To Recognize and Utilize Your Greatest Strengths” and “Secrets of a Strong Mind.”

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WILLPOWER —The Secret To Getting What You Want In Life

Sunday, September 27th, 2015

A few years back I entered a 6 mile race called the Jingle Bell Run with some of my fellow FBI agents. Fueled by willpower, I tried desperately to keep up with them, but within the first few yards they pulled away and left me behind. 

WILLPOWER

And then, as we entered the last mile, a woman pushing a stroller sailed past me. The child sitting in the stroller weighed about 40 pounds—to add insult to injury.

I wish I could tell you this was a joke, but it wasn’t. It made me feel both defeated and humiliated. I watched as the woman’s back quickly disappeared into the crowd as well. By now, I was limping along with runners from the Shady Rest Retirement Community.

I thought about dropping out of the race altogether, but I willed myself to keep moving ahead even though I was gasping for breath and barely able to move.

The capacity to say “no” to the call of temptation and desire to quit is called willpower.

It is the ability to find the energy, motivation, and enthusiasm to keep going even when you’re tired, anxious, and looking for a way out.

Here are 7 ways you can use willpower to get everything you want in life:

1. Keep Your Eye On The Big Picture

Make sure your goals and priorities are clear in your mind. You must be able to make the choice that matters when you run into difficulties and feel like giving up.

Willpower takes energy because you must use mental toughness to control your thoughts, emotions, and behavior.

2. Connect Your Activity To Your WHY

You must be able to remind yourself WHY it’s important for you to do something.  When you have a purpose and are engaged in activities that are freighted with both value and meaning, you have the beginning of what it takes to commit to your goal.

Dump the trivia because meaningless tasks do not activate willpower.

3. Pare Down Decisions

School uniforms are popular for a reason: they reduce the number of choices students have to make every morning. President Obama only wears blue or gray suits. He told Vanity Fair that he doesn’t want to make decisions about what he wears because he has so many other decisions to make.

Fewer decisions allow you to find the energy, motivation, and stamina to keep going even when you’re tired or anxious.

4. Train Your Brain

You can make the willpower centers of your brain more dense and better connected by meditating every day. Neuroscientists have found that meditation leads to better focus and self-control after just 3 hours of practice. MRI scans show increased neural connection in brain regions responsible for impulse control.

Don’t worry if you think you are “bad at meditation.” The act of constantly pushing away intrusive thoughts is precisely what trains the brain and strengthens willpower.

5. Defer Gratification

Success usually comes down to choosing the pain of discipline over the ease of compliance. So, if you want to succeed at something, at some point you will need to ignore doing easier things in favor of doing something harder.

Willpower is the ability to delay gratification, resisting short-term temptations in order to meet long-term goals.

6. Be Optimistic

When we increase our optimism, we increase our willpower to accomplish a task. When we mix optimism with willpower, it becomes a self-fulfilling prophecy. Studies have shown that if we raise our expectations of success, we find ways to overcome the temptations or obstacles that might pop up along the way.

Our ability to overcome an obstacle depends upon how likely we think we’ll be able to overcome it.

7. Change Your Mindset

People who think that willpower is limited are always on the lookout for signs of fatigue. But people who believe that willpower is not limited only dig deeper and find more resources.

Recent findings by Greg Walton and Carol Dweck fly in the face of what has been preached about willpower for years—that willpower is limited and that we need constant glucose boosts throughout the day.

If we have a growth mindset, we will work harder and dig deeper to find the willpower we need to overcome our obstacle or reach our goals. According to Walton and Dweck, willpower can indeed be quite limited—but only if you believe it is. When people believe that willpower is fixed and limited, their willpower is easily depleted.

But when people believe that willpower is self-renewing—that when you work hard, you’re energized to work more; that when you’ve resisted one temptation, you can better resist the next one—then people successfully exert more willpower. It turns out that willpower is in your head.

I’m glad I finished the Jingle Bell Run because every obstacle I work through makes the achievement that much more valuable. Giving up is often the easiest option in today’s world, but it’s important to think about how that choice may affect your life ten years from now.

Don’t live a life of regrets.

How do you increase your willpower?

© 2015 LaRaeQuy. All rights reserved.

You can follow me on Twitter, Facebook, AND LinkedIn

Get my FREE 45-Question Mental Toughness Assessment

Author of “Mental Toughness for Women Leaders: 52 Tips To Recognize and Utilize Your Greatest Strengths” and “Secrets of a Strong Mind.” 

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7 Surprising Ways You Can Increase Your Willpower

Sunday, August 9th, 2015

The majority of complicated and sophisticated cases worked by the FBI take several months, if not years, to solve. It can take willpower to doggedly continue to pursue new leads and maintain the hope of bringing the case to a conclusion.

Willpower - man on top of mountain

Whether I was sitting across from parents whose child had been abducted, elderly people who had been swindled out of their life savings, or a young executive coming to grips with the fact that her company was the victim of corporate espionage, I felt the full heft of responsibility as the lead investigator.

I was committed to these people, and I promised that I would do everything in my power to bring justice in each of their situations. The idea that I might fail them was scary.

You do not tell the parents of a missing child that the case is “too hard,” give up, and walk away. No—this is when you realize how willpower plays such a crucial role in mental toughness.

There are times when you simply must keep moving forward—family, career, and life depend upon it. Surrender is not an option.

Every day we are tempted to surrender and quit. It might be a cookie that is tempting us to stray from a diet, a warm bed in which to sleep late and miss work, or the feel of cool water on a beach instead of spending time strategizing our next career move—we all need willpower to decide the direction in which we will take our life.

Willpower is the ability to resist impulses with discipline and self-control. Researchers are discovering that willpower is a mental muscle, and certain physical and mental habits can weaken or strengthen our self-control.

Here are 7 surprising ways you can increase your willpower:

1. Don’t Leave Home Without Your “Why”

To activate your willpower, you must remind yourself why something is important to you. If you are engaged in meaningless tasks or jobs, willpower will not save you.

When you have a purpose and are pursuing a goal that has meaning and value for you, your willpower can be tapped into because you are committed to something important to you.

2. Keep Front Sights On Your Goal, Not Your Fear

When you focus on the goal, your concentration is channeled into a productive cycle of thinking. Instead of worrying, or becoming fearful, focus on planning how you will move toward your goal and overcome your obstacle.

Once you get your mind straight, and focused on your performance, options and plans of action become clearer.

3. Wrap Your Behavior Around Your Goal

It is easier to muster the shot of energy you need if you define your goals as specific behavior. For example: if I my goal was pushups, I should specify a number, like “35 good pushups” rather than just “do more of them.” If it’s a behavioral choice, the goal becomes a natural outgrowth.

Nordstrom is a great example of how a company can define its goal in terms of behavior: superior customer service. Sales and customer loyalty are the by-products of Nordstrom’s behavior.

4. Good Habits Are The Magic Bullet

Charles Duhigg explains in his book, “The Power of Habit,” that habits cannot be eradicated; instead, they must be replaced. Habits are most malleable when we keep the same cue and the same reward.

If you want to change a habit, you must find an alternative routine. You may need to change your environment to make sure what you should do is easy and what you shouldn’t do is hard.

For example, perhaps you want to accomplish more first thing in the morning—study your habits to determine why you tend to feel groggy when you wake up. You may need to go to bed earlier, stop taking sleeping pills, or avoid alcohol in the evening.

For a habit to stay changed, people must believe change is possible. While belief is essential, it often only emerges with the help of a group—even a group of two people is large enough to change habits.

The best way to accomplish any change is by having a supportive group of friends around you.

5. Do The Hardest Thing First

Once you’ve set your goal, it must become a priority. Wishing for something to happen won’t make it happen. Reorganize your day so that you have time to make your goal a reality.

You have the greatest amount of mental energy in the morning. The National Academy of Sciences reports that a survey of parole board judges determined that the judges were most likely to give a favorable ruling earlier in the morning. The odds of a favorable ruling plummeted right before lunch.

6. Master Your Mindset

In the old days it was believed that willpower was a limited resource, or that it could be jumpstarted with a sugary drink. Failure of willpower over bulging waistlines and dead-end careers could be blamed on our biological limits.

This myth has been debunked by newer research. According to a study conducted by The National Academy of Sciences, willpower can indeed be quite limited — but only if you believe it is!

When people believe that willpower is fixed and limited, their willpower is easily depleted. But when people believe that willpower is self-renewing — that when you work hard, you’re energized to work more; that when you’ve resisted one temptation, you can better resist the next one — then people successfully exert more willpower.

It turns out that willpower is in your head.

7. Be The Person Too Stupid To Quit

There is a reason we admire people who have achieved long, happy marriages and overcome difficulties in life. Those individuals remain persistent even when it doesn’t appear that success is guaranteed.

There is value in delayed gratification—some things are worth holding on to; the key is knowing which ones.

Nothing in the world can take the place of persistence. Talent will not; nothing is more common than unsuccessful men with talent. Genius will not; unrewarded genius is almost a proverb. Education will not; the world is full of educated derelicts. Persistence and determination alone are omnipotent—Calvin Coolidge

How do you increase your willpower?

© 2015 LaRaeQuy. All rights reserved.

You can follow me on Twitter, Facebook, AND LinkedIn

Get my FREE 45-Question Mental Toughness Assessment

Author of “Mental Toughness for Women Leaders: 52 Tips To Recognize and Utilize Your Greatest Strengths” and “Secrets of a Strong Mind.” 

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Mental Toughness Requires Emotional Intelligence

Monday, December 2nd, 2013

Leaders with mental toughness need to identify and control emotions, not only of themselves but of others as well. Mental toughness is not ignoring feelings or refusing to express them; instead, it is the emotional intelligence to perceive, use, understand, and manage them.

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During a recent interview on the Iron Jen radio show, I was asked how the “touchy-feely” aspect of emotional intelligence was viewed by the FBI agents with whom I worked alongside for 24 years. I would be the first to say that the FBI is not a touchy-feely sort of organization; on the other hand, emotional intelligence is an important tool for agents required to recruit human intelligence (humint) sources and interview suspects.

Many believe that mental toughness is a leader’s ability to plow through emotions and feelings without being touched by them so they can continue to march stalwartly onward. It’s not that simple.

Awareness and curiosity about their own emotions, as well as those of others, places leaders in a stronger position to not only recognize the negative ones but to anticipate how they could spin out of control.

So how do the mentally tough use emotional intelligence?

They label their own emotions and those of others, identify what creates stress and what motivates positive behavior, and finally, listen and talk in ways that resolve conflicts rather than escalate them.

Here are essential 3 mindsets used by FBI agents to develop emotional intelligence:

1. Clued In

Among the first steps in any investigation is putting the subject under surveillance. There are many reasons for this, but one of them is to identify their patterns of behavior.  In other words, agents need to be clued in to the activities, behavior, motivation, thinking, and emotions of the subject they are investigating.

Picking apart and analyzing what makes people tick becomes a mindset. Because of this, it is something that can be practiced by anyone at anytime.

Law enforcement officers often look at people around them in restaurants and airports and attempt to figure out their stories—such as what they do for a living, their mood, what they’re thinking—based solely on observation. This simple focused-awareness drill can train a person’s mind to be clued in on what is going on with the people around them.

Getting clued in means moving your awareness level up a notch or two. Learn more about yourself, as well, by asking, “What preoccupies my thinking?” “When am I most comfortable with myself?” “What do I notice first in others?”

2. Curious

Curiosity is an important trait for geniuses, FBI agents working investigations, and anyone who wants to be emotionally intelligent. Curious people have active minds that are always asking questions and searching for answers, instead of passive ones.

A curious mindset is continually expecting and anticipating new information about events and situations. Curious people seek new insight into the behavior of others, as well as themselves.

They do not accept the world as it is without trying to dig deeper beneath the surface around them. This is why interviews and questioning is another essential investigative step for FBI agents. Using open-ended questions by starting them with these words—who, what, when, where, and how—are great ways to unlock information.

3. Disciplined

The ability to become mentally tough can be attained by anyone with the will and the discipline to do so. It’s not possible to become an expert at anything unless you are disciplined to put in both the time and the effort.

Self-discipline is not an attitude of harshness or limitations. Instead, it is an element of inner strength where you choose what you will make a priority. To become an expert, you will need to stick with it, practice, fail many times, find new approaches to attack the problem, and continue to study in your field until you find a path to success. This takes a discipline that will leave you with such deep skills that when confronted with obstacles and barriers, you will have the mental strength to do things faster, smarter, and better.

Mental toughness is many things and rather difficult to explain. It is combined with a perfectly disciplined will that refuses to give in. It’s a state of mind—you could call it character in action—Vince Lombardi

Self-awareness is a critical skill for FBI agents who continually seek out ways to overcome obstacles and adversity. Self-awareness is being in touch with emotions. It is not being tough or strong to ignore them.

Acknowledging emotions does not make you weak; instead, it is an essential element of mental toughness (click to tweet).

How have you used emotional intelligence to be a better and stronger leader?

© 2013 LaRaeQuy. All rights reserved.

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Author of “Mental Toughness for Women Leaders: 52 Tips To Recognize and Utilize Your Greatest Strengths” and “Secrets of a Strong Mind.” 

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